Mack’s Pines

Frequently Asked

Questions

Hey ya'll! I get questions all of the time about the trails, rules, maps, and a bunch of other things I sometimes can answer and sometimes can't. Here is a link to the Ozark- St. Francis National forest page that can answer a lot of questions https://www.fs.usda.gov/detail/osfnf/recreatio n/ohv/?cid=stelprdb5252210 This page can be a gateway to provide a ton of information about these things and many more. Please take the time to read the "Off- Highway Vehicle Policy". Also, look on the right side of the page, under "Quick Links", for the "Big Piney OHV Map" and on the left side of the page, Under "Recreation", for the "OHV Riding & Camping" link. I do know one rule that they are not actively going to enforce is the OHV width rule. They realize that the industry continues to make them wider all of the time. Of course, anything highlighted in blue could be of interest as well. Here are some of the most frequently asked questions, but if you do not find your question here, please feel free to call us. We are here to help you in any way we can to make your visit as special as possible. Call us today for your next great adventure! 479-331-3261

Q: How much do your cabins cost? A: Please check out our rates on the cabins page rental information. Q: Do the cabins have a microwave and refrigerator? A: As of now, the cabins do not have, but the Ozark House and the Mobile Home have full size kitchen appliances including coffeemaker and microwave. Q: How much are your campsites? A: Please check out our rates on the camping page rental information. Q: When is Check in/ Check out times? A: For Cabins: Check in: 2:00 pm Check out:10:00 am For RV sites: Check in: 12:00 pm Check out: 12:00 pm Q: What map should I use? A: We recommend the Avenza app The maps we recommend are the Motor Vehicle Use Map Big Piney District, Moccasin Gap Recreation Area, and Traveling the Backcountry, Ozark National Forest, Big Piney, RD. Maprika 2022 Ozark National Forest IHV MVUM Maprika is available for Android devices. Q: What hours are the store and café open? A: The store and café are closed Monday - Thursday. The store is open Friday and Saturday 7-7 and Sunday 7-5. The cafe is open Friday and Saturday 7-6 and Sunday 7-4. Q: Do you sell ice? A: Yes, we have 8 pound bags of ice for $3.00. Q: Do you offer a military discount? A: Yes, we offer 10% military discount with a current ID (Active or retired) Q: Do you take credit and debit cards? A: Yes, we accept credit and debit cards. We currently accept VISA, Discover and Mastercard. Q: What is your cancellation policy? A: We require a valid credit card to reserve a Cabin, the Ozark House, the Mobile Home, RV site, or Campsite. We DO NOT put any charges on your card until you arrive, so you are welcome to pay cash or use another payment method upon arrival. We have a 14 day cancellation policy. If you cancel 14 days or more before your scheduled reservation you will not be charged. If you cancel less than 14 days before your scheduled reservation you will be charged the FULL AMOUNT. We stay full most of the time and we keep a waiting list for cancellations which is why we require 14 days cancellation notice. We have a minimum two night stay on weekends. Q: Do you allow pets? A: Yes. There is a $10 charge per night for dogs or cats in the Cabins, the Ozark House, or the Mobile Home. There is no charge if staying in the campground. Pets must be leashed while outside on the property. Please state that you wish to bring pets when making reservations and checking in. Please pick up and dispose of any waste from your pet while staying on our property. Thank you. Q: Can I buy alcohol nearby? A: Mack’s Pines is located in Pope County which is a dry county, Click here for a map of nearby counties which are wet counties in which you can purchase alcohol. You may drink alcohol on our property. It is illegal to drink and drive on the road and in the forest. We want you and others to be safe while staying with us. Q: Can I ride right from my cabin/campsite? A: Yes. You can leave Mack’s Pines on Highway 7 to get to hundreds of miles of trails. Please observe our 5 mph speed limit for all vehicles (both on road and OHV) while on our property. Thank you. Q: Is there a width restriction for the trails? A: Yes, there is a restriction of 50”, but the Forest Service is not enforcing it at this time. Q: Are the trails open all the time? A: Yes, trails are open 24/7 all year long. When traveling the trails you may go by private property. Please be respectful and slow down through these areas. We want everyone to enjoy and be mindful of the beautiful national forest here in Arkansas. Q. What should I know when riding in the forest? A. Whip lights are only allowed to be on while on the trails or on our property. You cannot have them riding on the hwy. or county roads. Be sure to have your driver's license and proof of your insurance (car insurance) on you while riding. Q: Do you rent SxS’s? A: No, but we have contact information for people who rent. Nichole 479-857-6273 Ozark Mountain ATV Rentals (booqable.shop) (located in Russellville, AR) or Tracy & John 479-774-4470 (located in Ozone, AR). Be sure to like us on Facebook! and leave us a Google Review

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